This course is designed to equip caregivers with the necessary skills to effectively manage challenging behaviours exhibited by senior clients or family member, specifically anger. Participants will gain a comprehensive understanding of the underlying causes of anger in older adults, develop effective communication strategies, and learn practical de-escalation techniques.
Audience
1. Foreign Domestic Workers (FDWs)
2. Home and family caregivers
3. Volunteers interested to care for the elderly
4. General Public
Learning Outcomes
Explain the basic age-related physical, health, and cognitive changes that may affect the elderly, such as mobility issues, sensory decline, chronic conditions, and dementia.Â
Understand the impact of these changes on the behaviour and well-being of elderly clients or family member.
Identify potential triggers for challenging behaviours in elderly clients, including environmental factors, health issues, and communication barriers.
Demonstrate appropriate and empathetic responses to various challenging behaviours, using techniques like calm communication and de-escalation strategies.
Develop realistic expectations about the practical aspects of care delivery, recognizing what can and cannot be changed.
Know when and how to seek professional help to identify the causes of challenging behaviours and manage them effectively