Handling an Angry Senior Client or Family Member
Fees
$210
Fees After CTG Grant *
$10
Duration
Minimum
3 hours
6 Participants per Class
Date and Time
Mode
Location
Monday, 17 February 2025 at 6:00:00 am UTC
Classroom
English
20 Kallang Avenue #02-01 Lobby B
Pico Creative Centre
Singapore 339411 (nearest MRT - Lavender)
Friday, 21 March 2025 at 6:00:00 am UTC
Classroom
Chinese
20 Kallang Avenue #02-01 Lobby B
Pico Creative Centre
Singapore 339411 (nearest MRT - Lavender)
Wednesday, 21 May 2025 at 1:00:00 am UTC
Virtual
English
This course is designed to equip caregivers with the necessary skills to effectively manage challenging behaviours exhibited by senior clients or family member, specifically anger. Participants will gain a comprehensive understanding of the underlying causes of anger in older adults, develop effective communication strategies, and learn practical de-escalation techniques.
Audience
1. Foreign Domestic Workers (FDWs)
2. Home and family caregivers
3. Volunteers interested to care for the elderly
4. General Public
Learning Outcomes
Explain the basic age-related physical, health, and cognitive changes that may affect the elderly, such as mobility issues, sensory decline, chronic conditions, and dementia.
Understand the impact of these changes on the behaviour and well-being of elderly clients or family member.
Identify potential triggers for challenging behaviours in elderly clients, including environmental factors, health issues, and communication barriers.
Demonstrate appropriate and empathetic responses to various challenging behaviours, using techniques like calm communication and de-escalation strategies.
Develop realistic expectations about the practical aspects of care delivery, recognizing what can and cannot be changed.
Know when and how to seek professional help to identify the causes of challenging behaviours and manage them effectively
*Course fees are subject to Caregivers Training Grant (CTG) eligibility and the remaining amount of the care recipient’s CTG which is capped at $400 per year.